dltku Casino & Sportsbook Data Care
This page describes what we collect when you use dltku and how we keep that data protected. We at dltku take your privacy seriously. When you register an account, deposit funds via DANA or e-wallet, or place bets on Liga 1 fixtures and live-dealer tables, you share personal information with us. We use that information only to operate our platform, verify your identity, process your payments, and comply with applicable law.
We do not sell your data to third parties for marketing. We do not share your betting history with advertisers. We encrypt your information in transit and at rest. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location. This policy explains what we collect, how we use it, who has access to it, and what rights you have.
Our services are available only where local law permits. If you have questions about how we handle your data, contact our support team via live chat or email in English. We respond to data requests and privacy concerns within a reasonable timeframe.
What Data We Collect on dltku
We collect information in several categories. During account registration, we collect your email address, password, full name, date of birth, phone number, and residential address. We use this to create your account and verify your identity.
For identity verification (KYC), we collect a copy of your photo ID (KTP, passport, or equivalent) and proof of address (utility bill, bank statement, or government document). We store these securely and use them only to confirm you are who you claim to be and to comply with anti-money-laundering regulations.
When you deposit funds, we collect payment information: the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), the amount, the date and time, and a transaction reference. We do not store your full payment credentials (e.g., your full card number or e-wallet password); our payment processor handles that securely.
When you use dltku, we collect activity data: which games you access, which markets you view, your betting history, your account balance, and your login times. We use this to operate the platform, detect fraud, and improve our service. We also collect technical data: your device type, browser, IP address, and approximate location (country or region level, not precise GPS).
How We Use Your Data on dltku
We use your personal information for several legitimate purposes. First, we use it to operate your account: creating your profile, processing your deposits and withdrawals, calculating your balance, and settling your bets. Second, we use it to verify your identity and comply with anti-money-laundering and know-your-customer (KYC) regulations. Third, we use it to detect and prevent fraud, money laundering, and other illegal activity.
We use your activity data to improve our platform: analyzing which games are popular, which payment methods users prefer, and where technical issues occur. We use it to personalize your experience—for example, showing you markets relevant to your interests (Liga 1, Piala AFF, Champions League, or esports betting). We use it to communicate with you: sending account notifications, payment confirmations, and support responses.
We may use your data to comply with legal obligations: responding to law enforcement requests, complying with tax authorities, or defending against legal claims. We do not use your data for marketing purposes without your explicit consent. We do not sell your data to third parties.
Our Third-Party Data Processors
We work with third-party service providers to operate dltku. Our payment processors (e.g., payment gateways that handle online payment, e-wallet, mobile banking, and bank transfers) receive your payment information to process deposits and withdrawals. Our identity verification provider receives your photo ID and proof of address to confirm your identity. Our hosting provider stores our servers and databases.
We require all third-party processors to sign data protection agreements. They may only use your data for the specific purpose we authorize. They must apply security standards equivalent to ours. We do not authorize them to use your data for their own marketing or to share it with other parties.
Our servers may be located outside Indonesia. Data transferred across borders is encrypted in transit. We apply the same security and privacy standards regardless of server location. If you are in Jakarta, Surabaya, Bandung, or Medan, your data may be processed on servers outside your region, but it remains protected under our privacy commitments.
Our dltku Cookies and Tracking
We use cookies to operate our platform. Session cookies keep you logged in while you use dltku; they expire when you close your browser. Persistent cookies remember your preferences (e.g., your language setting or theme choice) across sessions. We use analytics cookies to understand how users interact with our platform—which pages are visited, how long users stay, and where they encounter issues.
We do not use cookies to track you across other websites. We do not sell cookie data to advertisers. You can disable cookies in your browser settings, but some features of dltku may not work properly without them. We recommend keeping cookies enabled for the best experience.
Your Rights Regarding Your Data on dltku
You have the right to access your personal data. You can view your account information, transaction history, and activity logs by logging into your dltku account. You can request a copy of all data we hold about you by contacting our support team.
You have the right to correct inaccurate data. If your name, address, or other information is wrong, update it in your account settings or contact support. You have the right to request deletion of your data, subject to legal and operational constraints. For example, we must retain your transaction records for tax and anti-money-laundering compliance, even after you close your account.
You have the right to object to certain uses of your data. If you do not want to receive promotional emails, you can opt out in your account settings. You have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your data.
Data requests on dltku are handled promptly
Contact our support team to request access to your data, correct information, or delete your account. We respond to data requests within a reasonable timeframe, typically within 30 days.
How Long We Keep Your Data on dltku
We retain your personal information for as long as your account is active. If you close your account, we retain certain data for legal and operational reasons. Transaction records are kept for at least five years to comply with tax and anti-money-laundering regulations. Account verification documents (photo ID, proof of address) are retained for at least three years after account closure.
We delete or anonymize data that is no longer needed for operational purposes. For example, if you have not logged into your account for several years and have no outstanding balance, we may delete your activity logs while retaining transaction records for compliance.
Our dltku Security Measures
We use industry-standard encryption (TLS/SSL) to protect data in transit. Your login credentials, payment information, and personal data are encrypted when transmitted between your device and our servers. We use strong encryption (AES-256) to protect data at rest on our servers.
We limit access to your data to authorized dltku staff who need it to perform their job. We use multi-factor authentication to protect our internal systems. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We maintain incident response procedures to address any data breach quickly.
We cannot guarantee absolute security. No system is non-specific info secure. If a breach occurs, we will notify affected users and relevant authorities as required by law. We encourage you to use a strong, unique password and enable two-factor authentication (2FA) on your dltku account if available.
Contacting Us About Your Privacy on dltku
If you have questions about this privacy policy, how we handle your data, or your privacy rights, contact our support team. You can reach us via live chat (in-app), email, or our help centre. We provide support in English and respond to privacy inquiries within a reasonable timeframe.
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or in-app notification. Your continued use of dltku following any updates constitutes your acceptance of the updated policy.
Our commitment is to keep your data secure, use it only for legitimate purposes, and respect your privacy rights. We operate transparently and comply with applicable data protection regulations in every jurisdiction where we serve users. If you believe we have violated your privacy, we encourage you to contact us first so we can address your concern.